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Contact our Technical Support team

Nelson
  • Updated

The ePlatform Technical Support team is available from Monday through Friday.
Please contact us using the contact details below. Our friendly team will answer all your questions and would love to chat.

New Zealand                                                                        
Free Phone: 0800 890 333 
Support hours:  9.00 AM- 7.00 PM (local time)

Australia
Free Phone: 1800 199 165
Support hours: : 7.00 AM - 7.00 PM (local time)

United Kingdom
Phone: +64 9 479 7979
Support hours: 8.00 AM - 3.00 PM (local time)

Other Countries:
Phone: +64 9 479 7979
Support hours: 5.00 AM - 10.00 PM (GMT +8)

For Email Support, please click on the icon below:

     eplsubmitticket.png           

For immediate response, please chat us by clicking on 'Help' icon on this page.

 

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Comments

2 comments

Date Votes
  • Galea, Mrs E

    Re: request (52201) when can I expect a refund please?

    Credit not 2233261 £62.08

    Account UK2390

    0
  • Nelson
    • Edited

    Hi Elizabeth,

    No worries. We've forwarded your request to our accounts department and they will follow up further with you on a separate email.

    1

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