I'm having a problem

General problem solving steps

If you're having trouble with ePlatform (like the app crashing or problems reading books), try on...

I can't find my library

If you are trying to log in to ePlatform but can’t find your library, here are a few things to tr...

I need help signing in

If you need your sign-in information (like an ID, username, password, or setup code) or have trou...

I can't borrow a book

If you can't borrow a book, there are a few possible reasons:All the copies of the book are alrea...

I can't return a book

If you can't return a book, it's probably assigned to you. Your school decides how long you have ...

I cant renew a book

If you can't renew a book, there are a few possible reasons:Someone else has the book reserved. Y...