If you're having trouble with ePlatform (like the app crashing or problems reading books), try one or more of the steps below.
- Make sure you have an internet connection (if you're trying to do anything other than read or listen to a downloaded book).
- App only: Make sure you're using the latest version of the ePlatform app. Check your app store for updates.
- Browser only: Open ePlatform in a different web browser.
- Restart your device.
- Sign out of ePlatform and sign back in.
If you try all these steps and still have trouble, ask your teacher or librarian for more help.