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ePlatform Support
Using ePlatform APP for IOS and Android
Using ePlatform APP for IOS and Android
Get assistance and tips for reading and listening on the go through the ePlatform APP
Getting Started
Syncing my loans
ePlatform app automatically syncs your loans, reservation, and eBook progress between devices, as...
Adding your library
Adding your library Once you have installed the ePlatform App in your device, the first step is t...
Shortcuts in the app
With the update of the app, we included a shortcut-menu at the bottom of the screen. Now, easy an...
Getting Started with ePlatform app
Finding your library Once you have installed the ePlatform App onto your device, the first step i...
Frequently asked questions
Can I read books in landscape mode on my devices (Phone/Tablet)?
Yes, you can read your eBooks in landscape mode. Please tap into the center of the screen. The m...
What devices are compatible with ePlatform app?
You can download ePlatform app on: IOS 11.0+ (download from the Apple App Store) Android 5.0+ (...
How do I request a title for my library to purchase?
You can request for titles to be purchased by your librarian following below guidelines: 1. Searc...
Reading an eBook
eBooks readers setting wizard
You can now access the eBooks reader setting wizard to change/update to your preferred reading st...
Reading in Offline-Mode
Don't have an Internet connection, but want to keep on reading your eBook? You can read all the e...
Listening to an AudioBook
Listening in Offline-Mode
Don't have an Internet connection, but want to keep on listening to your Audiobook? You can liste...
Listening to an Audiobook
To listen to an Audiobook, it must be added to "My Loans". Go to your "Library" and click on an A...