Finding Your Loans and Reserves
The Loans area shows the eBooks and Audiobooks you have borrowed or reserved from your current library. You can use it to continue reading or listening, check your reserves, return titles, or renew eligible loans.
On this page
- Video tutorial
- Find your loans in the app
- Find your loans in a web browser
- What appears under Loans
- Find and manage your reserves
- Loans from different libraries
- Sync loans between devices
- If a title is missing
Video tutorial
Watch this tutorial for an overview of finding and viewing your loans in ePlatform.
Find your loans in the mobile or tablet app
- Open the ePlatform app and sign in.
- Select Loans from the menu at the bottom of the app.
- Select the eBook, Audiobook, or reserved title you want to view.
Find your loans in a web browser
- Open your school or library’s ePlatform website.
- Sign in to your reader account.
- Select Loans.
Your borrowed and reserved titles will be displayed in this area.
What appears under Loans
| Type of title | Available options |
|---|---|
| Borrowed eBook | Select Read to open the eBook. You may also see options to return or renew the loan. |
| Borrowed Audiobook | Select Listen to open the Audiobook player. You may also see options to return or renew the loan. |
| Reserved title | Check the reserve or select Cancel Reserve if you no longer want the title. |
| Assigned title | A title assigned by your teacher may also appear on your Loans shelf. Your school decides how long it remains available. |
Find and manage your reserves
When you reserve an unavailable eBook or Audiobook, it is added to your Loans area.
A reserved title may display an expected availability time. This is an estimate and can change if another reader returns the title early.
If you no longer want the title, find it under Loans and select Cancel Reserve.
ePlatform also has a Reserve Ready Auto Borrow? setting in the Profile menu. When this setting is enabled, ePlatform automatically borrows a reserved title for you when it becomes available.
Loans from different libraries
The Loans area displays titles from the library you are currently using.
If you have added more than one library to the ePlatform app, switch to the library where you borrowed or reserved the title, and then open Loans.
Sync loans between devices
The ePlatform app automatically synchronises your loans, reservations, and eBook reading progress between devices when each device has an internet connection.
Make sure you sign in to the same library account on each device. If a recent loan or reserve is not displayed, connect the device to the internet and open the Loans area again.
If a title is missing
If you cannot find a borrowed or reserved title, check that:
- you are signed in to the correct reader account;
- you are viewing the library where the title was borrowed or reserved;
- your device has an internet connection so the app can synchronise; and
- the loan has not expired and been automatically returned to the library.
For more information, see Syncing Loans, Reserves and eBook Progress Across Devices .