Video Tutorials
Use the ePlatform video tutorials to learn how to manage your digital library, introduce ePlatform to students, and demonstrate individual features.
Separate tutorial playlists are available for library staff and students. Additional feature-specific videos are included throughout the ePlatform Help Center.
On this page
- Watch the tutorial playlists
- Tutorials for library staff and administrators
- Tutorials for students
- Feature-specific tutorials
- Using tutorials when launching ePlatform
- Training and support
Watch the tutorial playlists
Staff and administrator tutorials
Student tutorials
Tutorials for library staff and administrators
The administrator and staff tutorials demonstrate how to manage ePlatform and use its library administration features.
Open the ePlatform video tutorials for administrators and staff
Use these tutorials when:
- setting up a new ePlatform library;
- training a new librarian or administrator;
- preparing staff before launching ePlatform;
- reviewing an administration feature; or
- demonstrating ePlatform during staff training.
Written instructions for administrator features are also available from Admin Help & FAQs in the ePlatform Admin area.
Tutorials for students
The student tutorials can be used to introduce students to ePlatform and demonstrate the reader experience.
Open the ePlatform video tutorials for students
The student tutorials can be shared:
- during a library lesson;
- during a classroom demonstration;
- through the school website or student portal;
- through school notices or class resources; or
- with students who need help using ePlatform.
When introducing students to ePlatform, make sure they also receive the information specific to your school, including:
- your library's unique ePlatform web address;
- the app setup code or QR code, if used;
- the login method provided by your school; and
- the name of the staff member who can help with account questions.
A setup code or QR code adds your school or library to the ePlatform app. Students may still need to log in using their patron account or school SSO.
Feature-specific tutorials
Some Help Center articles include a video demonstrating the feature described in the article.
| Topic | Help Center article |
|---|---|
| Homepage compilations | Creating & Managing Homepage Book Compilations |
| Literacy support | Using Microsoft Immersive Reader |
| Classes and assignments | Creating and Managing Classes |
| Phonics and structured literacy | What Are Decodable and Levelled Readers? |
| Purchasing private titles | Purchasing eBooks or Audiobooks for Your Private Collection |
| Analytics and reports | Viewing Usage Analytics |
| Promoting ePlatform | Promotion Strategies |
More videos are available from the ePlatform Digital Libraries YouTube channel.
Using tutorials when launching ePlatform
Prepare staff
Before introducing ePlatform to students:
- Share the administrator and staff tutorial playlist.
- Provide the library's ePlatform web address.
- Explain how students will log in.
- Explain who manages patron accounts at your school.
- Explain who staff should contact about technical problems.
- Show staff where to find Admin Help & FAQs.
Prepare a student demonstration
Select the student tutorials that match the features you plan to demonstrate.
A student introduction should also cover:
- how to open the school's ePlatform website;
- how to add the library in the mobile app;
- how to log in;
- how to search or browse for a title;
- how to borrow, reserve, and return a title;
- how to open an eBook or play an Audiobook;
- how to find borrowed titles in My Loans; and
- where students can get help at school.
Share tutorials after launch
Keep the relevant tutorial links available through the communication channels used by your school, such as:
- the school website;
- the student portal;
- class resources;
- staff resources;
- school notices; or
- library communications.
Training and support
- Administrator documentation: Open Admin Help & FAQs from the ePlatform Admin area.
- Training: Email ebooks@eplatform.co.
- Technical assistance: Email support@eplatform.co.
When requesting technical assistance, include your school or library name, your ePlatform portal address, the affected feature, the device or browser used, and the exact error message displayed.