Syncing Loans, Reserves and eBook Progress Across Devices
The ePlatform app automatically syncs your loans, reserves, and eBook progress between devices when each device has an internet connection.
On this page
- What syncs between devices
- What you need for syncing
- Continue on another device
- If your activity has not synced
What syncs between devices
ePlatform automatically syncs:
- Loans: Titles you have borrowed.
- Reserves: Titles you have reserved.
- eBook progress: Your progress through an eBook.
This means you can borrow or reserve a title on one device and see it when you use ePlatform on another device.
What you need for syncing
To access the same activity on another device:
- connect each device to the internet;
- add the same school or library on each device; and
- sign in with the same reader account on each device.
Syncing happens automatically while the ePlatform app is connected to the internet.
Continue on another device
- Make sure the device you have been using is connected to the internet.
- Open the ePlatform app on the other device.
- Connect the other device to the internet.
- Open the same school or library.
- Sign in with the same reader account.
- Select Loans to view your borrowed and reserved titles.
If your activity has not synced
- Check that both devices have an internet connection.
- Confirm that you have opened the same school or library on both devices.
- Confirm that you are signed in with the same reader account on both devices.
- Open ePlatform on the device containing your latest activity while that device is connected to the internet.
- Open ePlatform on the other device and check Loans again.
If your loans, reserves, or eBook progress still do not appear, contact ePlatform Support. Include your school or library name and the devices you are using.
See Contacting ePlatform Technical Support .